SHIPPING & RETURNS
Your privacy is of the up most importance to us therefore everything is packaged and delivered
In discreet, plain packaging, there are in indication of what the contents are.
All orders received before 1pm Monday – Friday except bank holidays are dispatched on the same day
Via Royal Mail 24 with 95% of all deliveries being received the next day. This is not a tracked service.
We can offer a Guaranteed UK tracked service if orders are received before 12pm at a cost £7.50 however due to the current COVID-19 pandemic Royal Mail cannot fully guarantee next day delivery andwe are very grateful for the understanding of this.
We can offer a standard signed for delivery at the cost of £2.00, you will be required to sign for the package.
Delivery to European countries start at £10. Most European countries do offer a tracked service.
Orders placed for delivery to counties that we are not legally able to supply to will be cancelled and refunded to you.
Return & Exchange Policy
We are happy to accept returns for unopened and undamaged tests, if you return these to us within 7 days of orders being placed.